BRAIN BEE — RemotePRO Air

RemotePRO Air

RemotePRO Air is the answer to the new demands of modern diagnostics: intelligent, connected, proactive.

With CONNEX 2, diagnostics becomes an advanced service, capable of generating value before, during and after the intervention.

With RemotePRO Air, CONNEX 2 is enhanced with a new remote diagnostics mode that leverages the native connectivity of modern vehicles to offer an innovative, flexible and highly professional service.

Thanks to the centralised connection of connected vehicles ( ), diagnostic information can be accessed without additional devices.

Contactless diagnostics, even before the vehicle arrives RemotePRO Air allows workshops to remotely check the status of a vehicle, even before it physically enters the workshop.

Currently available for BMW, Mini and Mercedes-Benz vehicles (with connected vehicle technology), this feature opens up new operational possibilities:

More accurate planning of repairs
Reduction of unnecessary dismantling and extra costs
Optimisation of schedules and resources

Preventive diagnostics for warranty and maintenance contractsRemotePRO Air allows you to organise repair activities in advance, offering a real competitive advantage:

New revenue opportunities
Customer loyalty through proactive service
Early detection of faults or anomalies
More efficient spare parts planning

This preventive diagnosis mode is particularly useful for workshops that manage company fleets, scheduled maintenance contracts or advanced after-sales services.

Post-intervention follow-up: quality and loyalty

Loyalty strategies based on continuous monitoring
Greater quality assurance
Fewer complaints and returns to the workshop
Timely interventions without calling the customer back
The ability to offer premium services such as reporting, alerts and preventive maintenance

Total flexibility: pay-per-use model

The RemotePRO Air service is available on a pay-per-use basis, with payment via MAHLE Coin, to ensure maximum flexibility and adaptability to the needs of each workshop.