With MAHLE's new remote diagnostics you can rely on a whole team of technicians ready to assist you and work for you.

RemotePRO

Thanks to the connection with CONNEX self-diagnosis, a team of specialised professionals and a considerable variety of original diagnostic tools is at your disposal on a daily basis, enabling you to tackle any diagnostic challenge.

At the end of each operation, you will receive an email containing a detailed report of the operation, which you can also share with your customer. At any time, it will be possible to query the status and outcome of each request.

Service can be activated on all CONNEX platforms (stand alone, iOS, Windows, Android)

New feature: RemotePRO Keystone powered

Ask us for a demonstration

Evaluate the high quality of BRAIN BEE products directly in your workshop

Request for a demo

Topnews | Diagnostic database news

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TOP 4 | Q1.2024

  • E-MOBILITY
    JAGUAR | I-PACE
    VOLKSWAGEN | ID.5
    AUDI | Q8 E-TRON
  • TESLA | MODEL X [2015]
  • REMOTE PRO INTEGRATION
    Digital ADAS
    Digital ADAS 2.0
  • NISSAN | JUKE [2020]*
    *with manual release SGW

> 95.000 Systems

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The key features of our diagnostic tools

  • More than 20 specialised technicians, experts in self-diagnosis and repair
  • More than 100 original OE diagnostic tools
  • More than 60 brands covered
  • Service with the best service coverage during working hours,including Saturdays
  • Pay per Use solution (MAHLE Coins): no charge if the service is not used
  • DoiP protocol supported; 4 simultaneous CAN-BUS channels

Technical data

LCD Display
Wireless connection: WIFI 802.11 b/g/n Single-Band (2.4GHz) | Bluetooth 4,1, BLE
Wired 10/100Mbps Ethernet connection
Power supply: 8-18V input, 12V Typical, 20V MAX, Fused 2A input.
Operating temperature: 0°C to 60°C
Dimensions: 40 x 250 x 120 mm
Weight: 0.900 kg

Contact us

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MAHLE Aftermarket Italy S.r.l.

Via Rudolf Diesel 10/a
43122 Parma
Italy
Phone +39 0521 954411
Fax +39 0521 954490
info.aftermarket@mahle.com

MAHLE Aftermarket Deutschland GmbH

Dürrheimer Straße 49a
78166 Donaueschingen
Germany
Phone: +49 (0) 771 89653-24200
Fax: +49 771 / 89653-24290
mss.sales.de@mahle.com

RemotePRO brochure

Link Download [PDF; 595 KB]

RemotePRO manual

Link Download [PDF; 3021 KB]

RemotePRO quick guide

Link Download [PDF; 901 KB]

RemotePRO EU conformity

Link Download [PDF; 9 MB]

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